Planned Maintenance
Scheduled Maintenance Report for Janrain - Public
Completed
The scheduled maintenance has been completed.
Posted Jun 25, 2020 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 25, 2020 - 12:00 UTC
Scheduled
The Akamai Identity Cloud (AIC) service will undergo a planned maintenance on 25 JUNE 2020 starting at 12:00 UTC. The intent of this maintenance is to support a custom password hashing algorithm and conduct defect corrections to the Console.

This maintenance will be implemented sequentially across all regions during the maintenance window, which is expected to require 7 hours in total to complete. Specifically, this will be conducted in two steps - the first starting at 12:00 UTC and the second starting at 18:00 UTC.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp
Posted Jun 24, 2020 - 11:57 UTC
This scheduled maintenance affected: Latin America (Console), China (Console), Australia (Console), Europe (Console), and United States (Console).