All Systems Operational
North America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Europe Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
South Pacific Operational
Social Login Operational
Registration Operational
Identity Services Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Latin America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
China Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Singapore Operational
Registration Operational
Configuration API Operational
Support Portal ? Operational
Legacy Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 15, 2019

No incidents reported today.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019
Completed - The scheduled maintenance has been completed.
Jun 5, 16:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 16:49 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 5, 16:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 16:22 UTC
Scheduled - During this scheduled maintenance event, the Identity Cloud team will be performing an update to our Traditional Login and Registration service in the China Beijing region. Specifically, we will be performing an update to the database. We expect approximately 1 minute of service impact during this maintenance event when the failover to the upgraded DB occurs.
Jun 5, 16:21 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 15:00 UTC
Scheduled - During this scheduled maintenance event, the Janrain team will be performing an update to our Traditional Login and Registration service in the China Beijing region. Specifically, we will be performing an update to the database engine that supports Traditional Login and Registration service. We expect approximately 1minute of service impact during this scheduled maintenance event when the failover to the upgraded, replicated to standby database.
May 20, 16:43 UTC
Jun 4, 2019

No incidents reported.

Jun 3, 2019
Completed - The scheduled maintenance has been completed.
Jun 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:00 UTC
Scheduled - During this scheduled maintenance event, the Akamai Identity Cloud Engineering teams will be removing all support for legacy TLS protocols (specifically allowing TLS1.2 and disallowing clients to negotiate down to TLS1.0 or TLS1.1 protocols). This change should not come as a surprise , most of the internet is using TLS 1.2, the current latest version of the protocol (though TLS 1.3 is around the corner). TLS1.2 is the only version of the protocol that is recommended by cryptographers and has been available for over 9 years now.

NOTE - this change will impact the Traditional Registration and Login service only at this time (as noted in "components affected" section).

This change is being announced well in advance to allow our customers time to verify and remediate their current client configuration specific to TLS, if any changes are required on their side.

This change will begin on June 3rd, at 09:00 PST or 16:00 UTC.
Apr 18, 20:48 UTC
Jun 2, 2019
Resolved - The China region and all of the Identity Cloud infrastructure started serving requests normally around 5:30 AM PDT (12:30 PM UTC).
Jun 2, 16:45 UTC
Identified - The Identity Cloud services in China are getting a high volume of errors due to internet service issues resulting from several fiber cuts from overnight roadwork in the region. Crews are working to restore service. Engineering is monitoring the situation, but there is not much that they can do until the communication in the region becomes stable again.

For up to date information you can keep watch on the following web site: https://status.amazonaws.cn/

Thanks
Identity Cloud Engineering
Jun 2, 00:21 UTC
Jun 1, 2019

No incidents reported.