All Systems Operational
North America Operational
Social Login   Operational
Registration   Operational
Single Sign On   Operational
Identity Services   Operational
Engagement   Operational
Customer Insights (analytics)   Operational
Console   ? Operational
Configuration API   Operational
Webhooks   Operational
Europe Operational
Social Login   Operational
Registration   Operational
Single Sign On   Operational
Engagement   Operational
Customer Insights (analytics)   Operational
Console   ? Operational
Configuration API   Operational
Webhooks   Operational
South Pacific Operational
Social Login   Operational
Registration   Operational
Identity Services   Operational
Customer Insights (analytics)   Operational
Console   ? Operational
Configuration API   Operational
Webhooks   Operational
Latin America Operational
Social Login   Operational
Registration   Operational
Single Sign On   Operational
Console   ? Operational
Configuration API   Operational
Webhooks   Operational
China Operational
Social Login   Operational
Registration   Operational
Single Sign On   Operational
Console   ? Operational
Configuration API   Operational
Singapore Operational
Registration   Operational
Configuration API   Operational
Support Portal   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During this scheduled maintenance event, the Janrain team will be performing an update to our Social Login and Registration service. Specifically, we will be performing an update to the database engine that supports Social Login. End users will be see minimal impact where a retry will be needed to complete their transaction. Administrative use of the social login and registration dashboard will be unavailable during the maintenance event window.
Posted on Oct 15, 16:55 UTC
Past Incidents
Oct 23, 2018
Completed - The scheduled maintenance has been completed.
Oct 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 UTC
Scheduled - During this scheduled maintenance event, the Janrain team will be performing an update to our Social Login and Registration service. Specifically, we will be performing an update to the database engine that supports Social Login. End users will be see minimal impact where a retry will be needed to complete their transaction. Administrative use of the social login and registration dashboard will be unavailable during the maintenance event window.
Oct 15, 16:51 UTC
Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018
Resolved - This incident has been resolved.
Oct 17, 23:18 UTC
Update - We are continuing to monitor for any further issues.
Oct 17, 17:33 UTC
Monitoring - A fix for social login has been identified and put in place. Engineering will continue to monitor the service.
Oct 17, 17:33 UTC
Investigating - Monitoring has picked up errors with social login. Engineering has started to investigate the cause of these errors.
Oct 17, 17:02 UTC
Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
Completed - The scheduled maintenance has been completed.
Oct 9, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:30 UTC
Scheduled - Console and Configuration API will undergo maintenance and may be unavailable for a short period of time during the maintenance period.
Oct 5, 18:47 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:30 UTC
Scheduled - Console and Configuration API will undergo maintenance and may be unavailable for a short period of time during the maintenance period.
Oct 5, 18:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 17:30 UTC
Scheduled - Console and Configuration API will undergo maintenance and may be unavailable for a short period of time during the maintenance period.
Oct 5, 18:43 UTC