All Systems Operational
North America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Hosted Login Operational
Europe Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Hosted Login Operational
South Pacific Operational
Social Login Operational
Registration Operational
Identity Services Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Latin America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
China Operational
90 days ago
100.0 % uptime
Today
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Hosted Login Operational
China SMS ? Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
Registration Operational
Configuration API Operational
Legacy Dashboard ? Operational
Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 05:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a proactive maintenance on 21 MAY 2020 at 05:00 UTC. This work is being conducted by Akamai upon request of the database service provider.

- This maintenance applies only to the EU data region.
- The service will experience a 60-second interruption for users of the service.

If you experience a service issue shortly after this planned change please contact AkaTec at the numbers listed here.

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp
May 15, 20:03 UTC
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020
Completed - The scheduled maintenance has been completed.
May 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 10:00 UTC
Scheduled - The Akamai Identity Cloud (AIC) service will undergo a planned maintenance on 14 MAY 2020, between the hours of 10:00 to 17:00 UTC. This work will make corrections to existing functionality including:

- Console Service in China (DNS Change Only)
- SAML SSO Updates (Engage Gateway v1.7.0)
- Registration Service Updates (APID 1.32.0)

This maintenance applies to all regions.

The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp
May 12, 20:12 UTC
May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.