All Systems Operational
North America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Hosted Login Operational
Europe Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Hosted Login Operational
South Pacific Operational
Social Login Operational
Registration Operational
Identity Services Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Latin America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
China Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Hosted Login Operational
Singapore Operational
Registration Operational
Configuration API Operational
Legacy Dashboard ? Operational
Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Resolved - Tonight we observed back to back database failover events impacting the AWS China region. Akamai Identity Cloud teams have taken action post failover event to restore services to normal operation. On-call team will continue to monitor services to ensure normal operation.
Nov 9, 03:42 UTC
Nov 8, 2019
Completed - The scheduled maintenance has been completed.
Nov 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 19:01 UTC
Scheduled - During this maintenance event, the Identity Cloud team will be performing an update to the database for our Hosted Login and OIDC services. We do not expect there to be any impact to service during this event, however, there may be ~ 10 seconds, towards the end of the maintenance event, where logins may be interrupted and end users will be required to retry.
Nov 8, 00:15 UTC
Nov 7, 2019
Completed - The scheduled maintenance has been completed.
Nov 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 18:00 UTC
Scheduled - During this maintenance event, the Identity Cloud team will be performing an update to the database for our Hosted Login and OIDC services. We do not expect there to be any impact to service during this event, however, there may be ~ 3 seconds, towards the end of the maintenance event, where logins may be interrupted and end users will be required to retry.
Nov 6, 03:59 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 14:00 UTC
Scheduled - During this scheduled maintenance event, the Identity Cloud team will be performing an update to our Traditional Login and Registration service. Specifically, we will be performing an update to the database engine that supports Traditional Login and Registration. Customers should expect a brief, ~ 1 minute, impact during this upgrade process. End users may be required to retry if they attempt to login during the brief period.
Nov 6, 22:10 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Scheduled - During this scheduled maintenance event, the Identity Cloud team will be performing an update to our Traditional Login and Registration service. Specifically, we will be performing an update to the database engine that supports Traditional Login and Registration. Customers should expect a brief, ~ 1 minute, impact during this upgrade process. End users may be required to retry if they attempt to login during the brief period.
Nov 6, 23:01 UTC
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Completed - The scheduled maintenance has been completed.
Nov 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 15:00 UTC
Scheduled - During this scheduled maintenance event, the Identity Cloud team will be performing an update to our Social Login service. Specifically, we will be performing an update to the database engine that supports Social Login. Administrative use of the social login dashboard will be unavailable during the maintenance event window. While end user social logins will not be affected during the maintenance event, some end users may be required to re-login when the event completes.
Oct 28, 17:27 UTC
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019
Completed - The scheduled maintenance has been completed.
Oct 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:00 UTC
Scheduled - During this scheduled maintenance event, the Identity Cloud team will be performing an update to our Social Analytics service. Specifically, we will be performing an update to the database engine that supports Engage Social Analytics. During the maintenance event social analytics displayed within the Engage Dashboard will not be updated. When the event is complete the social analytics will be updated with the events that occurred during the window and then as normal. No events or analytics will be lost.
Oct 23, 00:23 UTC
Oct 29, 2019

No incidents reported.