All Systems Operational
North America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Europe Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
South Pacific Operational
Social Login Operational
Registration Operational
Identity Services Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Latin America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
China Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Singapore Operational
Registration Operational
Configuration API Operational
Support Portal ? Operational
Legacy Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
During this scheduled maintenance event, the Akamai Identity Cloud Engineering teams will be removing all support for legacy TLS protocols (specifically allowing TLS1.2 and disallowing clients to negotiate down to TLS1.0 or TLS1.1 protocols). This change should not come as a surprise , most of the internet is using TLS 1.2, the current latest version of the protocol (though TLS 1.3 is around the corner). TLS1.2 is the only version of the protocol that is recommended by cryptographers and has been available for over 9 years now.

NOTE - this change will impact the Traditional Registration and Login service only at this time (as noted in "components affected" section).

This change is being announced well in advance to allow our customers time to verify and remediate their current client configuration specific to TLS, if any changes are required on their side.

This change will occur on June 3rd, at 09:00 PST or 16:00 UTC.
Posted on Apr 18, 20:48 UTC
Past Incidents
Apr 20, 2019

No incidents reported today.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Resolved - Setting to resolved, Google Social authentication is now functioning normally.
Apr 17, 22:51 UTC
Investigating - The Akamai Identity Cloud team is currently tracking an issue with Google Social login authentication. This issue is unrelated to the Akamai Identity service but creating this post to assist our customers with attributing this issue to the appropriate root cause.

See https://status.cloud.google.com/ and https://status.cloud.google.com/incident/cloud-iam/19001 for updated information about this issue.
Apr 17, 22:38 UTC
Resolved - This incident has been resolved.
Apr 17, 19:49 UTC
Update - We are continuing to investigate this issue.
Apr 17, 19:02 UTC
Investigating - This is a retroactive post to communicate a service impacting event that impacted our SSO service from approximately 11:36am PST - 11:45am PST this morning. The change attributed to this event has been reverted, service is back to normal operation.
Apr 17, 19:02 UTC
Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 UTC
Scheduled - During this scheduled maintenance event, the Akamai Identity Cloud Engineering team will be taking action to gradually shift traffic to pre-tested endpoints behind the Akamai Secure Edge. During the weighted shift of traffic, the Akamai Identity Cloud Engineering team will be closely monitoring all traffic during this migration and have contingency plans in place to revert the change if any unexpected issues are encountered. No impact to normal service operation is expected during this scheduled maintenance event.
Apr 9, 18:44 UTC
Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.