All Systems Operational
North America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Identity Services Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Europe Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Engagement Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
South Pacific Operational
Social Login Operational
Registration Operational
Identity Services Operational
Customer Insights (analytics) Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
Latin America Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Webhooks Operational
China Operational
Social Login Operational
Registration Operational
Single Sign On Operational
Console ? Operational
Configuration API Operational
Singapore Operational
Registration Operational
Configuration API Operational
Support Portal ? Operational
Legacy Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
During this scheduled maintenance event, the Akamai Identity Cloud Engineering teams will be removing all support for legacy TLS protocols (specifically allowing TLS1.2 and disallowing clients to negotiate down to TLS1.0 or TLS1.1 protocols). This change should not come as a surprise , most of the internet is using TLS 1.2, the current latest version of the protocol (though TLS 1.3 is around the corner). TLS1.2 is the only version of the protocol that is recommended by cryptographers and has been available for over 9 years now.

NOTE - this change will impact the Traditional Registration and Login service only at this time (as noted in "components affected" section).

This change is being announced well in advance to allow our customers time to verify and remediate their current client configuration specific to TLS, if any changes are required on their side.

This change will begin on June 3rd, at 09:00 PST or 16:00 UTC.
Posted on Apr 18, 20:48 UTC
During this scheduled maintenance event, the Janrain team will be performing an update to our Traditional Login and Registration service in the China Beijing region. Specifically, we will be performing an update to the database engine that supports Traditional Login and Registration service. We expect approximately 1minute of service impact during this scheduled maintenance event when the failover to the upgraded, replicated to standby database.
Posted on May 20, 16:43 UTC
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.