Identity Cloud Planned Maintenance
Scheduled Maintenance Report for Akamai Identity Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 22, 2020 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 22, 2020 - 10:01 UTC
Scheduled
The Akamai Identity Cloud (AIC) service will undergo two (2) maintenance releases on 22 OCTOBER 2020. The first at 10:00 UTC (WAF rule updates) with a second following at 18:00 UTC (All other updates).

This week's Identity Cloud maintenance will focus on two areas; 1) Updating the Akamai WAF rules which protect the Identity Cloud services; 2) Hosted Login improvement for the verify email end user experience.

The changes are detailed below:
- WAF rules for all hostname and regions have been evaluated and tuned over the last several weeks in an effort to add more security and protection. These rules are scheduled to move to deny mode for this release.
- A fix for the verify email return experience in the Hosted Login visiting screen will be included for this release.

The above changes are being rolled out in two phases on Thursday, October 22nd, 2020 as follows:
- WAF rules: 10:00 UTC for ~ 3 hours
- Software updates: 18:00 UTC for ~ 3 hours

This maintenance will be implemented sequentially across all regions during the maintenance window, which is expected to require 03 hours. The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.

https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp
Posted Oct 19, 2020 - 22:47 UTC