Wednesday, September 1, 2010

Facebook login issues now resolved

A work around for this morning’s unexpected OAuth changes have been applied and logins are now working properly.

Facebook login problems

Janrain Engage is currently experiencing issues with Facebook logins. We are investigation a work around for the unexpected change in behavior of Facebook’s OAuth implementation.

Friday, August 20, 2010

Janrain Engage Service Restored

The Janrain Engage service is back online and all functionality has been restored. We are sorry for any inconvenience. Root cause analysis is currently underway and we will update with more information shortly. Thanks for your patience!

Unscheduled Downtime 08/20/2010 12:35 PM PST

Janrain Engage is currently down.  We are actively investigating a server issue and expect to be back up shortly.

Thursday, August 5, 2010

Aurthorize.net is back up - plus signups now available

The service provided by authorize.net for plus signups is functioning again.

Aurthorize.net is down - plus signups unavailable

Earlier this AM, Authorize.net our payment processor went down.  as a result new users will be unable to create plus accounts and existing customer will not be able update their billing information.

Wednesday, July 28, 2010

Janrain Engage Back Up

The Janrain Engage server has been restarted and all functionality has been restored.  We are in the process of improving our server redundancy which will diminish this type of failure in the future. We are sorry for any inconvenience.

Unscheduled Downtime 07/28/2010 4:00 PM PST

Janrain Engage is currently down.  We are actively investigating a server issue and expect to be back up shortly.

Tuesday, July 20, 2010

Twitter authentication is back up

Twitter signup functionality was re-enabled late last night, 7/19/2010 23:45 PST.

Monday, July 19, 2010

Twitter authentication is currently down

Twitter is currently have profile accessibility issues.    The current status can be viewed at http://status.twitter.com/post/832539693/users-cannot-update-profiles