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All Systems Operational
About This Site
Welcome to the status page for Akamai Identity Cloud (AIC). This public page is used to communicate product releases for the AIC service. You can subscribe to service notices using the above link.
This page is no longer be used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.
Australia
Operational
Canada
Operational
China
Operational
Europe
Operational
Japan
Operational
Russia
Operational
Singapore
Operational
United States
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2024
No incidents reported today.
Apr 18, 2024
Completed -
The scheduled maintenance has been completed.
Apr 18, 22:01 UTC
Apr 18, 22:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 UTC
Apr 18, 17:00 UTC
Scheduled -
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 18 APRIL 2024 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.
Authentication Service Maintenance
- What: The Authentication service will be updated to extend upon Offline Token support. This release will now enforce ROPC and Token exchange grants as explicitly offline by including the offline_access scope. Other changes include additional error handling when sessions are disabled and dependency updates.
- Component Area(s)*: OpenID Connect
Identity Session Service Maintenance
- What: The internal Session Management service will be updated to no longer set a placeholder client_id in events when one is not received from calling services, making it truly optional. This release also includes performance improvements.
- Component Area(s)*: Hosted Login
Customer Configuration Service Maintenance
- What: The service will undergo maintenance changes to support future platform functionality related to user lifecycle management configuration.
- Component Area(s)*: Hosted Login
Registration Service Maintenance
- What: The Registration Service will undergo changes to improve performance and dependency updates.
- Component Area(s)*: Registration
API Gateway Maintenance
- What: The service will undergo maintenance changes to support future platform functionality related to user lifecycle management configuration.
- Component Area(s)*: Hosted Login
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 15, 22:28 UTC
Authentication Service Maintenance
- What: The Authentication service will be updated to extend upon Offline Token support. This release will now enforce ROPC and Token exchange grants as explicitly offline by including the offline_access scope. Other changes include additional error handling when sessions are disabled and dependency updates.
- Component Area(s)*: OpenID Connect
Identity Session Service Maintenance
- What: The internal Session Management service will be updated to no longer set a placeholder client_id in events when one is not received from calling services, making it truly optional. This release also includes performance improvements.
- Component Area(s)*: Hosted Login
Customer Configuration Service Maintenance
- What: The service will undergo maintenance changes to support future platform functionality related to user lifecycle management configuration.
- Component Area(s)*: Hosted Login
Registration Service Maintenance
- What: The Registration Service will undergo changes to improve performance and dependency updates.
- Component Area(s)*: Registration
API Gateway Maintenance
- What: The service will undergo maintenance changes to support future platform functionality related to user lifecycle management configuration.
- Component Area(s)*: Hosted Login
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 15, 22:28 UTC
Completed -
The scheduled maintenance has been completed.
Apr 18, 21:21 UTC
Apr 18, 21:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 UTC
Apr 18, 17:00 UTC
Scheduled -
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 18 APRIL 2024 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.
Customer Configuration Service Maintenance
- What: The Configuration Service will be updated to support future platform functionality related to Hosted Login v3. These changes are non-functional and in preparation for a future release.
- Component Area(s)*: Hosted Login
Registration Service Maintenance
- What: Operational changes will be made to the Registration Service to improve scaling resiliency.
- Component Area(s)*: Registration
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 15, 22:32 UTC
Customer Configuration Service Maintenance
- What: The Configuration Service will be updated to support future platform functionality related to Hosted Login v3. These changes are non-functional and in preparation for a future release.
- Component Area(s)*: Hosted Login
Registration Service Maintenance
- What: Operational changes will be made to the Registration Service to improve scaling resiliency.
- Component Area(s)*: Registration
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 15, 22:32 UTC
Apr 17, 2024
No incidents reported.
Apr 16, 2024
No incidents reported.
Apr 15, 2024
No incidents reported.
Apr 14, 2024
No incidents reported.
Apr 13, 2024
No incidents reported.
Apr 12, 2024
No incidents reported.
Apr 11, 2024
No incidents reported.
Apr 10, 2024
Completed -
The scheduled maintenance has been completed.
Apr 10, 18:34 UTC
Apr 10, 18:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:00 UTC
Apr 10, 17:00 UTC
Scheduled -
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 10 APRIL 2024 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.
Identity Session Service Maintenance
- What: This release includes changes that are preparatory work to enable the Session Management capability later this year (administrative capabilities, event emission). This release also contains dependency updates.
- Component Area(s)*: OpenID Connect
NOTE: This release will ONLY be deployed to the Tokyo region.
Hosted Login Maintenance
- What: This release includes dependency updates and changes that are preparatory work to enable the Session Management capability later this year. The majority of changes are not visible, except the following:
Session ID (sid) may be visible in JavaScript responses. Those who view the browser console may see this field being returned.
- Component Area(s)*: Hosted Login
NOTE: This release will ONLY be deployed to the Tokyo region.
Authentication Service Maintenance
- What: This release includes dependency updates and changes that are preparatory work to enable the Session Management capability later this year. The majority of changes are not visible, except the following:
A new AMR may be seen in the authorization response depending on SSO implementation; the response may now include ‘none’ as an AMR. However, this does not change functionality.
The OIDC discovery document will contain new additions that customers may notice:
‘end_session_endpoint’ will be defined
acr_values_supported will now include ‘1’
scopes_supported will now include ‘offline_access’
claims_supported will now include ‘sid’ (session ID)
A new ‘offline_access’ scope will be inserted into tokens created after the release. Developers may notice this when introspecting tokens. This scope is non-functional but will be used at a later date.
- Component Area(s)*: Hosted Login
NOTE: This release will ONLY be deployed to the Tokyo region.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 5, 20:06 UTC
Identity Session Service Maintenance
- What: This release includes changes that are preparatory work to enable the Session Management capability later this year (administrative capabilities, event emission). This release also contains dependency updates.
- Component Area(s)*: OpenID Connect
NOTE: This release will ONLY be deployed to the Tokyo region.
Hosted Login Maintenance
- What: This release includes dependency updates and changes that are preparatory work to enable the Session Management capability later this year. The majority of changes are not visible, except the following:
Session ID (sid) may be visible in JavaScript responses. Those who view the browser console may see this field being returned.
- Component Area(s)*: Hosted Login
NOTE: This release will ONLY be deployed to the Tokyo region.
Authentication Service Maintenance
- What: This release includes dependency updates and changes that are preparatory work to enable the Session Management capability later this year. The majority of changes are not visible, except the following:
A new AMR may be seen in the authorization response depending on SSO implementation; the response may now include ‘none’ as an AMR. However, this does not change functionality.
The OIDC discovery document will contain new additions that customers may notice:
‘end_session_endpoint’ will be defined
acr_values_supported will now include ‘1’
scopes_supported will now include ‘offline_access’
claims_supported will now include ‘sid’ (session ID)
A new ‘offline_access’ scope will be inserted into tokens created after the release. Developers may notice this when introspecting tokens. This scope is non-functional but will be used at a later date.
- Component Area(s)*: Hosted Login
NOTE: This release will ONLY be deployed to the Tokyo region.
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 5, 20:06 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 18:33 UTC
Apr 10, 18:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:00 UTC
Apr 10, 17:00 UTC
Scheduled -
The Akamai Identity Cloud (AIC) service will undergo a maintenance update on 10 APRIL 2024 starting at 17:00 UTC and lasting for ~4 hours. The updates will be made to all Identity Cloud regions unless otherwise noted.
Console UI Maintenance
- What: The browser interface for the Console will be updated to address a number of defects within the Registration Builder and Manage Profiles sections. This release also improves the display of the login screen's IDP icons on high resolution screens and adds additional security headers.
- Component Area(s)*: Console
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 5, 19:52 UTC
Console UI Maintenance
- What: The browser interface for the Console will be updated to address a number of defects within the Registration Builder and Manage Profiles sections. This release also improves the display of the login screen's IDP icons on high resolution screens and adds additional security headers.
- Component Area(s)*: Console
* Component Area(s) - The Identity Cloud API documentation for each Component Area and Associated Service can be found on Akamai Techdocs.
* SSL certificates for Akamai Identity Cloud - All public-facing Akamai Identity Cloud endpoints are protected with HTTPS using newer versions of TLS. Akamai closely monitors security industry standards and works to make sure our systems are as secure as possible while maintaining reasonable compatibility with the majority of possible clients. For details, please reference the Akamai Identity Cloud Certificate Authority Policy on the TechDocs site.
* Custom JavaScript - Akamai reserves the right to introduce modifications to the Hosted Login service that may affect the functionality of custom JavaScript code. Impacts to custom JS are not considered service incidents, and it is the customer’s responsibility to revise their custom JS to accommodate changes to the product as needed. See JavaScript Injection on Techdocs.
The service will remain operational during this period with no disruptions expected for any AIC customer or their users. However, if you experience a service issue during or shortly after this planned change please contact AkaTec at the numbers listed here.
Apr 5, 19:52 UTC
Apr 9, 2024
No incidents reported.
Apr 8, 2024
No incidents reported.
Apr 7, 2024
No incidents reported.
Apr 6, 2024
No incidents reported.
Apr 5, 2024
No incidents reported.
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